BOOKING & CANCELATION POLICY
CLASS PASS
Class credits are non-refundable, non-extendable, and non-transferable. They must be used within the expiry date provided when you make the initial purchase (5 class pass = 2 months, 10 class pass = 3 months).
GROUP CLASS BOOKINGS
You can book online up to 4 hours before the class starts. For single-pay clients (drop-ins), payment must be made upon booking.
GROUP CLASSES CANCELATION & NO SHOWS
If you are unable to attend, please cancel your reservation as early as possible. Doing this allows someone who is waitlisted to be confirmed in class. You can cancel up to 24 hours before the class starts with no penalty. If something beyond your control happens, please reach out and let me know via phone.
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For single-pay clients (drop-ins): cancelations made less than 24 hours prior to your class and no-shows will not be refunded
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For class pass holders: cancelations made less than 24 hours prior to your class and no-shows will result in the loss of the class credit
PRIVATE & SEMI-PRIVATE CLASSES
Payment must be made upon booking. You can cancel or reschedule up to 24 hours before your session. Cancelation or rescheduling made less than 24 hours prior to your session will not be refunded.
WORKSHOPS
Payment must be made upon booking. You can cancel up to 48 hours before the workshop starts. Cancelations made less than 48 hours prior to the workshop will not be refunded unless we can fill your spot.
RETREATS
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A deposit of 30% of the total price is due 15 days after booking
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Deposits are non-refundable unless we can fill your spot
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Remaining balances (amount due after the deposit) are due 90 days before the retreat starts
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Cancelations 90 to 45 days in advance are eligible for a 50% refund
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Fees are non-refundable for cancelations made less than 45 days before the retreat starts
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If you cancel with fewer than 90 days and you have not paid your remaining fees, 50% of the total registration is still due.